#98: Tactical Tuesday: Managing a Remote Team from Home


Jason A. Duprat, Entrepreneur, Healthcare Practitioner and Host of the Healthcare Entrepreneur Academy Podcast provides tips for remote team management. During COVID-19, many people are now working from home. Jason highlights how you can successfully manage your team using the right software tools to optimize performance, communication, and outcomes.


Episode Highlights:

  • Jason has been working completely online for his business for the last three years.    

  • Working remotely requires an outcomes-driven mindset.  

  • You need to get comfortable working in an asynchronous environment. Employees don’t have to necessarily work 9am-5pm. It’s most important to get the job done.  

  • Giving employees flexibility with their work hours creates happy employees. You’ll find they’ll go beyond what’s needed as not many companies offer this flexibility. 

  • Project management tools allow you to create projects, form teams, assign tasks, manage chats, set due dates, identify followers of tasks, and make comments.  

  • Project management software tools include Asana, Trello, and Basecamp. 

  • Jason initially started his team communications via texting and Facebook Messenger. However, Messenger doesn’t allow you to categorize and track messages or have team chats. 

  • Jason uses Slack for his team communication. For video communication, he recommends Zoom or Google Hangouts. Zoom has a nominal cost and allows you to record the meeting. Google Hangouts is free. 

  • Google Docs makes documents easy to share and tracks who’s made changes and allows for easy storage.   

  • Keep meetings as limited in time and frequency as possible to avoid wasting time. Jason has a 1x weekly 45-minute marketing meeting to track data and ROI on his monthly ad spends.  


3 Key Points:

  1. Employees will be happier with the schedule flexibility of working remotely.

  2. Tools for working remotely include Asana, Trello, or Basecamp for project management and Slack, Zoom, and Google Docs for communication.    

  3. When working remotely, you should host meetings but keep them short and on a ‘need to know’ basis to keep the group discussion focused.      


Tweetable Quotes:

  • “You have to shift your mindset as an online entrepreneur or somebody who’s going to conduct a lot of business online. You have to shift your mindset to an outcomes-driven mindset.” – Jason A. Duprat

  • “When you’re running your team remotely, the most important thing is they’re able to meet the outcomes you as the entrepreneur are setting for them.” – Jason A. Duprat

  • “Zoom does record your meetings for you. So, if you need to go back and reference, that’s great to have.” – Jason A. Duprat


Resources Mentioned:

Google Docs: docs.google.com